About Us
Digital & Audio Transcription Services is an online transcription service based in Adelaide. DAATS began nearly 6 years ago in Brisbane and have now relocated to Adelaide maintaining their 200 plus client base. We have been providing friendly, reliable transcription services nationally and internationally for over 6 years.
Tara Stobart, owner of DAATS, has over 10 years experience in the field of transcribing. Tara has dedicated herself to making DAATS one of the best transcribing companies in Australia and to ensure that Digital & Audio Transcription Services standards of excellence are always maintained. One thing Tara promises to provide you is the personal touch that you will not find with other companies. You can be guaranteed that your queries will be answered by Tara personally and most importantly, in a professional and friendly manner.
Digital & Audio Transcription Services guarantee-
• Clear, timely, and affordable transcription
• Highly personalised service
• Experienced transcribing
• Quick service available
• Hiring of good quality voice recorders
• Can work with accents, poor recording quality
• Experts in medical and legal and insurance dictations
Our Process
During the course of completing thousands of transcription projects, we've developed a process that ensures our projects are completed with as much professionalism and efficiency as possible. This process can be broken down into the following easy steps. We guarantee you'll be satisfied with not only how professional your project is, but just how personal it is, too.
- You send us your file (find out what file types we work with on our service page)
- We assess your file. We listen to your file to determine the quality of the audio, the number of hours of the audio, and what expertise the job requires (e.g. technical knowledge, medical knowledge, popular knowledge).
- We confirm the project price.
- We establish turnaround time. If we have already provided an estimated turnaround, we will confirm it.
- We assign the project. We take care to assign your project to the transcriber most suitable to the job.
- We contact you with any questions, problems, or inconsistencies as soon as they arise. We never wait until after a job is complete to discuss a problem.
- We review the project. When the work is complete, we thoroughly review it, checking for any errors and ensuring it has been completed according to specifications and our product standards.
- We email you the completed transcript in a Word document.
|